Role & Background
Grew an independent IT-support practice into a broader technology consultancy spanning infrastructure, cybersecurity, web development, ecommerce, cloud and immersive media.
- Worked across information security, digital forensics, OSINT, AWS, virtualization, Linux/LAMP environments, systems administration, databases and technical troubleshooting.
- Built and maintained WordPress/WooCommerce sites, custom web applications and specialized online services for clients across multiple industries.
- Designed Trade Signal, a cryptocurrency market-monitoring and email-alert platform using live exchange APIs and transactional email delivery.
- Delivered commercial 360-degree virtual tours, Google Street View integrations, real-estate video production and drone photography/videography.
Practice Growth
From local IT support to a broad technology consultancy
360 IT Pro began as a small IT-support business on British Columbia's Sunshine Coast. Over time the work expanded far beyond workstation and infrastructure support into cybersecurity, cloud systems, web development, ecommerce, custom applications and digital media.
That breadth was driven largely by client problems rather than by a narrow service catalog. A support engagement could evolve into a new website, infrastructure migration, security investigation, custom application or entirely new digital workflow.
Web & Ecommerce
WordPress, WooCommerce, Magento and custom applications
The practice built and maintained many WordPress and WooCommerce sites as well as non-ecommerce business sites and custom web applications.
One larger wholesale-ecommerce project used Magento on AWS and required a more nuanced cloud architecture with load balancing and supporting infrastructure rather than a conventional single-server deployment.
Security & Infrastructure
Consulting across systems, cloud and investigation
Infrastructure work included AWS, Linux/LAMP systems, virtualization, databases, systems administration and troubleshooting, while security engagements included information security, open-source research, cybersecurity-posture analysis and digital-forensics work.
Security-focused engagements often combined technical observation, risk assessment and written reporting.
Data-recovery and investigation engagements ranged from accidental deletion and failed storage devices to evidence-sensitive matters where deleted data had been intentionally removed. The handling method emphasized preserving the original media whenever possible and performing analysis on a cloned working copy rather than booting or modifying the source device.
- Recovery from hard drives, SSDs, SD cards and USB flash media
- Analysis for deleted or hidden partitions, file systems, directories and files
- Recovery to separate media so the working copy and recovered evidence remained distinct
- Written reporting suitable for clients, private investigators and, when required, law-enforcement use
- Hardware-failure recovery work, including donor hardware / component transfer on appropriate legacy drives
360 & Aerial Media
Immersive tours, Street View and drone video
The business also developed a visual-media practice serving real-estate and commercial clients with hosted 360-degree virtual tours, Google Street View integrations, conventional video and drone photography/videography.
This work combined capture technology, post-production, web delivery and client-facing digital presentation rather than treating media production as a separate technical discipline.
Related Case Study
Digital forensics & data recovery
A recurring part of the consulting work involved recovery and evidence-conscious analysis across multiple storage-media types.
Digital Forensics & Data Recovery
Preserving source media, working from cloned copies when practical, recovering deleted or hidden data and documenting findings for both investigative and conventional recovery work.
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